To provide the candidate with the practical skills necessary to create a ‘learning and improving’ IT
organization, with a strong and effective strategic direction.
To provide practitioners with a practical and strategic method for planning and delivering continual
improvement with the necessary agility.
ITIL is the world’s de-facto framework for service management.
ITIL has helped thousands of companies and millions of professionals to deliver better IT services
ITIL4 is the latest framework to learn to help you grow your credentials among your peers.
More and more companies will move towards ITIL4 in coming years to make their IT services world class