
The Release, Control and Validation (RCV) is the one of the modules from ITIL Service Capability Stream which mainly focuses on practical application of RCV practices which helps enabling the successful planning, testing and implementation of new services that meet the organization’s or user’s needs.
The course content is mainly based on the practice guidance contained in the ITIL Service Transition Publication.
The RCV course is so well designed which helps to develop individuals and organizations understanding of the ITIL Service Transition processes ensuring transitional changes are effectively managed, new services are tested and validated.
The Course also helps you providing guidance on evaluating change and managing knowledge to improve decision making processes.