ITIL4 is the most important update in the history of ITIL yet. It builds on every important concept and methodology ITSM domain has seen over last 8 years. It incorporates important industry phenomenon like DevOps, Agile, Cloud, Emerging Technologies etc.
It upgrades your understanding from Service Lifecycle perspective to Service Value Chain perspective.
ITIL is the worlds defacto framework for service management.
ITIL has helped thousands of companies and millions of professionals to deliver better IT services
ITIL4 is the latest framework to learn to help you grow your credentials among your peers.
More and more companies will move towards ITIL4 in coming years to make their IT services world class.