Service Integration and Management is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organization. The EXIN BCS SIAM™ Professional tests a candidate’s knowledge and skills of the activities in the four stages of the SIAM roadmap. A candidate who successfully completes the EXIN BCS SIAM™ Professional can analyze, plan, build and inspect a multi-service provider environment.
SIAM Professional certification examines a candidate’s knowledge of the application of SIAM to situations and the candidate’s ability to further analyze the SIAM concepts. This certification includes the following topics: – The Discovery and Strategy stage; – The Plan and Build stage; – The Implement stage; – The Run and Improve stage; – SIAM practices across the stages.